We require at least 24hrs notice to cancel and reschedule a lesson for any reason. Less notice than this will result in loss of the lesson.

To cancel a lesson, use the email reminder you received for the lesson. It gives you the option to cancel or reschedule the lesson.

Notice can also be sent via email, text message or phone. If you get an answering machine, just leave us a message, we check it daily.



You can reschedule a lesson using the reminder email you received for the lesson. Lessons can be rescheduled to another time your teacher is available. There is no limit to how many times you are able to reschedule lessons as long as the missed lessons are made up at some point in the future.



You are able to terminate lessons at any time, you are not locked into a term period.

Two weeks notice is all that is required before terminating.

In order to give notice and terminate lessons, use the Lessons Termination Form.





All fees are paid by direct debit through Ezypay.

Payments will always be taken on a Friday two weeks in advance of scheduled lessons.

We require only one week's notice to cancel or suspend a payment.

Payments will stop for 4 weeks in January and begin again on the Friday before the first week of term one.

Failed payments due to insufficient funds will incur a $8.95 penalty. To avoid this, we send a text message reminder before each payment. You can opt out of this text message by replying STOP.

There are no other additional fees or charges. You may read about additional fees or charges in EZYPAY's terms and conditions, you won't ever pay any of these, we have absorbed them for you.





Practicing between lessons is definitely encouraged. You'll get the most out of your lessons with regular practice

Children often won’t practice, this is normal and to be expected. Research shows that just the weekly lesson alone is enough to make permanent positive changes in a child’s brain that will last a lifetime.

We find it takes some time for a child to discover the joy of music for themselves but when they do, they begin to consistently practice without being asked.



For kids between Year 1 and Year 3, we recommend 30 minutes a week.

For kids in Year 4 to 6, we recommend at least an hour per week.

For high school students, we expect between two to five hours per week.

Students of any age, as they become more competent and dedicated, should aim to increase practice to an hour or two each day. Some of the greatest musicians practice for over eight hours a day!

For effective practice, have a set daily routine that focuses on one aspect of your playing each day, for five days a week.



Parent participation is an important factor in getting kids practicing.

Nagging or turning practice into a regular chore isn't generally very helpful.

Being interested in what your child is working on and what they have achieved is helpful. We provide a homework sheet each lesson to help set and log each students practice for the week.

Here are some other ways you can encourage your child to practice:

  • Listen to music together.
  • Watch live music performances.
  • Play music games. 
  • Jam together or have sing along.
  • Conduct mock concerts




Students are expected to keep their instruments in working order while participating in lessons.

Guitars require a regular string change (every 6-12 months).

We can restring or repair your guitar if needed, for $50 (strings included).



All students are required to own or hire an instrument.

A music stand is highly recommend. Having no set place for a student put their music can make practice a lot more difficult.

We also recommend a guitar stand so that the guitar is kept out of its case at home. This makes it much easier to practice anytime your child gets the urge, rather than facing the task of getting it out and having to put it back in its case each time they practice.



Guitars are hired out at $5 per week for any length of time.

This fee will be added to your fortnightly direct debit amount.

There are no contact periods.

There is no deposit required. We trust our students to take good care of their instrument.

If their guitar does happen to get damaged, lost or stolen there is a $50 replacement fee.